Direct support is provided to end-users and system administrators who subscribe to Voice Protect® support on managing their licenses. Support includes telephone, FAX, and e-mail support in the use of this product and for general issues regarding the use of Voice Protect® technology licenses. In addition, software updates, technical application notes, and other technical information will be provided. These customers will also be invited to the Voice Protect® user group. Support for Voice Protect® licensees are available via e-mail, fax, and our telephone hotline during business hours of 9 AM to 5 PM PST. You will have access to our developers, so your question will generally be resolved in one call. For support info contact us at the phone numbers at the bottom of this page.